Get personal, expert answers before you commit to a move. Kenelm has spent forty years navigating permits, airline rules and destination requirements — so you can avoid the costly mistakes that catch people out.
General search results and AI answers can't see your pet, your destination or your timeline. A consultation with Kenelm is personal: we look at your exact situation and give you a clear, practical plan — whether you go on to handle the move yourself or ask us to manage it. All consultations are held online, and we're glad to work alongside your own vet.
Exactly what your chosen country requires — vaccinations, tests, permits and quarantine rules — and the timing that matters.
Which airlines and routes suit your pet, and the crate and handling requirements to get right the first time.
A clear order of steps and realistic timeline, so nothing is left to the last minute.
Convenient online sessions from wherever you are — and we'll happily liaise with your own vet on vaccinations, health checks and timing.


You're very welcome to handle the paperwork yourself — plenty of clients do. It just helps to know how it fits together: pet export documentation works as a single, synchronised sequence, where each step depends on the one before it. The whole chain — the airline, state vet, customs, SARS and the destination's clearing agents — relies on everything lining up, so an application is best seen through in full once it's begun. And if something ever goes off course and we need to start again, we simply treat it as a fresh enquiry — no drama, just a clean restart.
Not sure about something? Just ask. We'd always rather answer a question early than untangle a mix-up later — so reach out whenever you need to.
To make different time zones work, we're happy to be available around the clock. Just let us know at the start and we'll agree a time that suits us both for calls or messages — a little planning up front means we're there exactly when you need us.
A personal, one-on-one session on your specific move: destination requirements, vaccinations and permits, airline and crate rules, realistic timelines and the order everything needs to happen in — so you know exactly what lies ahead.
It depends entirely on the destination country — each has its own vaccination, testing, permit and quarantine rules, often with strict timing. In your consultation we map out exactly what your pet needs and when, for your specific route.
You can, and a consultation is ideal if you plan to. We help you understand the requirements, avoid the common mistakes that get permits rejected or flights missed, and decide which parts you're comfortable handling yourself.
As early as possible. Some destinations require vaccinations or tests months before travel, so starting early keeps your options open and avoids delays. A consultation early in your planning is the best time to talk.
Yes — an early conversation helps you understand the process, budget your time, and avoid mistakes that are expensive to fix later. Many clients start with a consultation and then decide how much support they'd like from there.
Tell us where you're headed and we'll set up a time to talk through your pet's move.